Captain Cooks Casino Cookies Policy

This Cookies Policy explains how Captain Cooks Casino uses cookies and similar technologies when you visit or use our online casino services in Canada. It describes what these technologies do, why they are used, and the choices available to you.

Cookies can help Captain Cooks Casino provide a secure, reliable, and convenient website experience. By continuing to use our website, you acknowledge that cookies may be placed on your device in accordance with this policy. If you have questions about our use of cookies, please contact [email protected].

What Cookies Are

Cookies are small text files that a website stores on your computer, smartphone, tablet, or another internet-connected device. They contain information that allows the website to recognise a device or remember certain details about a previous visit.

Cookies may be temporary or persistent. Session cookies remain on your device only while your browser is open and are normally removed when the browsing session ends. Persistent cookies remain for a set period or until you delete them manually. The length of time a cookie stays active depends on its purpose and settings.

Captain Cooks Casino may also use similar technologies, such as pixels, tags, software development kits, and local storage. These technologies may collect information about how visitors interact with the website, whether a page loads correctly, and whether communications are opened or accessed.

Types of Cookies

Cookies used on the Captain Cooks Casino website may be grouped according to their purpose. Some cookies are placed directly by us, while others may be placed by selected service providers that support website operations, analytics, security, or advertising activities.

The main categories are:

• Essential cookies, which support core website functions and security.
• Performance cookies, which help us understand website usage and improve reliability.
• Functional cookies, which remember preferences and provide a more personalised experience.
• Marketing cookies, which may help measure campaigns and present more relevant promotional content.

A cookie may perform more than one function, but it will be used only for purposes connected with the operation, improvement, protection, or promotion of the online casino services.

Essential Cookies

Essential cookies are necessary for important parts of the website to work properly. They may support account access, page navigation, session management, fraud prevention, responsible security controls, and the delivery of requested services.

These cookies can help the website:

• Maintain a secure connection while you move between pages.
• Remember that you have signed in during an active session.
• Protect account and transaction-related functions against suspicious activity.
• Apply security settings and help identify unusual technical behaviour.
• Record cookie consent choices and other required website preferences.
• Direct requests to suitable systems so that pages and services can be delivered reliably.

Because essential cookies support functions that visitors request or that are needed for website security, disabling them may affect access to parts of the website. In some cases, account features, gameplay services, or other requested functions may not operate as intended without these cookies.

Performance Cookies

Performance cookies collect information about how visitors use the website. They may show which pages are visited most often, whether users encounter error messages, how quickly pages load, and which parts of the website require improvement.

The information gathered is generally used in an aggregated or statistical form. It helps Captain Cooks Casino identify technical issues, monitor website stability, evaluate navigation, and make improvements to content and functionality. Performance cookies may also help us understand whether updates have improved the overall user experience.

These cookies are not intended to identify you directly. However, information collected through them may be associated with technical details such as a device type, browser configuration, approximate location, referral source, or an online identifier, depending on how the relevant technology is configured.

Functional Cookies

Functional cookies allow the website to remember choices that you make. They can make future visits more convenient by preserving preferences and reducing the need to repeat certain actions.

Examples may include remembering language or display preferences, retaining selected settings, supporting regional presentation, and helping the website provide features that you have requested. Functional cookies can also assist with maintaining a consistent experience when you return to the website from the same device.

If you refuse or remove functional cookies, the website may still be available, but some preferences may need to be selected again. Certain features may also appear in a less personalised form. Functional cookies do not replace the account and identity checks that may be required when using regulated or security-sensitive services.

Marketing Cookies

Marketing cookies may be used to understand how visitors arrive at the website, measure the effectiveness of promotional activity, and help deliver advertising or promotional messages that are more relevant to visitor interests. They may be placed by Captain Cooks Casino or by carefully selected marketing and technology partners.

Marketing cookies may help us:

• Measure visits generated by advertising campaigns.
• Understand whether a promotional message has been viewed or acted upon.
• Limit repeated display of the same advertisement.
• Assess the performance of different advertising channels.
• Build general audience insights based on browsing activity.

Marketing cookies are not intended to encourage play that is unsuitable for an individual. Captain Cooks Casino expects all visitors to use gambling services responsibly and only where permitted. The casino is intended for adults aged 18 and over. Promotional communications and advertising may be subject to additional preferences, eligibility checks, and applicable restrictions.

Where available, you can adjust marketing preferences through the website cookie settings or by using controls provided by your browser or relevant advertising platforms.

Managing Cookies

You can manage cookies in several ways. When a cookie preference tool is available on the website, you may use it to accept or reject optional categories. You can also change your browser settings to block cookies, delete existing cookies, or notify you before a cookie is stored.

Browser controls differ between providers and devices. The relevant help or privacy settings in your browser should explain how to:

• View cookies stored on your device.
• Remove selected cookies or clear all stored cookies.
• Block cookies from specific websites.
• Block third-party cookies.
• Allow cookies only for selected websites.

Removing or blocking cookies may not remove all information held by third parties, and it may affect website performance. For example, you may need to enter information again, lose saved preferences, or experience problems with account access and interactive features.

Changing cookie settings on one browser or device does not automatically apply those settings to other browsers or devices. If you use more than one device to access Captain Cooks Casino, you should review the settings on each device.

Third-Party Cookies

Some cookies may be set by third parties that provide services used on or in connection with the website. These providers may support hosting, security, analytics, customer communications, payment-related functionality, advertising measurement, or other technical operations.

Third-party cookies are controlled by the organisations that place them. Their use may be governed by those organisations' own privacy notices and cookie policies. Captain Cooks Casino does not control every third-party technology and cannot guarantee that an external provider will use cookies in exactly the same way as described in this policy.

We expect service providers to use information appropriately for the services they deliver and to apply suitable safeguards. Third-party technologies may collect information such as device identifiers, browser details, approximate location, referral information, interaction data, and website usage patterns. The availability and purpose of these technologies may change as the website, service providers, or advertising arrangements develop.

You can often restrict third-party cookies through your browser, device settings, or the preference tools made available by the relevant provider. Blocking them may reduce the ability to measure campaigns, personalise content, or provide certain external features.

Policy Updates

Captain Cooks Casino may update this Cookies Policy when website features, technology, service providers, business practices, or applicable expectations change. Any revised version will be published on the website with an updated effective date where appropriate.

We encourage you to review this policy periodically so that you remain informed about how cookies and similar technologies are used. Where a change materially affects the way optional cookies are used, we may provide additional notice or request updated preferences through the website.

Your continued use of the website after an updated policy is made available means that you have had an opportunity to review the revised information. Your cookie controls remain available through your browser and, where provided, the website preference tool.

Last updated: 8 September 2026